Returns & Exchanges

At Brick, we stand behind our high-performance electronics with a 30-day satisfaction guarantee. If your gear isn't meeting your expectations, we offer streamlined returns and exchanges to ensure you stay connected without compromise.

Return Process

• 1.
  Initiate Your Request

  Log into your Brick account and visit the 'Order History' section to select the item you wish to return and receive a prepaid shipping label.

• 2.
  Secure Packaging

  Place the device in its original packaging including all cables, manuals, and accessories to ensure a full refund and prevent transit damage.

• 3.
  Drop Off Shipment

  Affix the provided return label to your package and drop it off at any authorized courier location within 7 days of generating the label.

• 4.
  Inspection and Refund

  Once our technicians verify the hardware condition, your refund will be processed back to your original payment method within 3-5 business days.